How to connect Outlook and Microsoft 365.

Connect in one sign-in

1. In SnailReach, go to Settings, then Your setup.
2. Under Mailbox, click Outlook.
3. Click Sign in with Microsoft and pick the account you send from.
4. Microsoft shows what SnailReach asks for. Click Accept.

That's it. SnailReach only sends the emails you schedule. It never reads your mail.

If Microsoft says you need admin approval

Some companies only let IT approve new apps. Your Microsoft 365 admin approves SnailReach once, then everyone at the company can sign in.

1. In the Connect Outlook window, click Copy note for my admin. It copies a short note with the approval link.
2. Send it to your admin. They open the link, sign in with their admin account and click Accept.
3. Come back to SnailReach and click Sign in with Microsoft again.

Are you the admin? Click I'm the admin: approve now instead, sign in with your admin account and click Accept. You only do this once for the whole company.

If something else goes wrong

• Microsoft picked the wrong account. Choose Use another account in the Microsoft window, or open SnailReach in a private window.
• Your email is on Microsoft but your company runs its own mail server. Connect it as other email with the server settings from your IT team.

Still stuck? Email support@snailreach.com with a screenshot and we'll sort it out with you.