I'd rather write to ten people than email ten thousand.
Spencer Moser, who started SnailReach, on why volume cold email stopped working, and why ten careful letters to the right people do more than a blast to thousands.
I'm Spencer, and I started SnailReach because I got tired of how most cold outreach works. Somewhere along the way it turned into a contest to see who could send the most, and I think that contest is over.
The numbers game stopped working
For years the pitch was simple. Send enough messages and some small share of people will reply. Buy a list and let a sequence run. If 10,000 emails got you a handful of meetings, that counted as a good month.
The trouble is that everyone ran the same play, so the inbox filled up. Most people now open their email expecting to delete half of it before they read a word. Filters got better at spotting bulk sends, and people got even better than the filters. An email that looks like it went to a thousand people gets treated like it did. (Here's how a prospect decides your email is spam, usually in a few seconds.)
So the numbers game has a cost that never shows up on a dashboard. Every lazy email teaches someone to ignore the next one, including the one you actually meant.
What still gets through
When a cold message does get my attention, it's because somebody clearly thought about me before they hit send. They mention something that's only true about my business. They ask for one small thing. Sometimes it shows up in a form I didn't expect, which is half the reason I read it.
That's what I mean when I say uniqueness and creativity break through now. I mean effort the reader can see: a detail you could only know by looking, or a format they don't get twenty times a day.
Ten people worth the effort
Pick the ten companies you'd most like to work with this quarter. Just ten names. Then spend real time on each one: what they just launched, who runs the team you'd help, and what you'd fix for them first. If you're stuck on who makes the list, here's how I'd choose ten accounts worth a letter.
Ten careful letters to those people will do more for you than 10,000 emails to strangers. Each one can be specific to the person reading it, and each one comes from you, with your name on it. When one of them gets opened, you know a person read it, so you can follow up like a person too.
It also protects the thing volume burns through, which is your reputation. Ten people who got a thoughtful letter from you think a little better of you afterward, even the ones who say no.
Why I built SnailReach this way
SnailReach is built around that idea. You write one letter to one person. It arrives on a weekday morning you pick, from your own inbox, and the prospect breaks a wax seal to open it. That tap is the only open we count. There are no tracking pixels anywhere.
We do have campaigns, for when you have a short list and want each letter filled in with each person's details. Even then, the letters go out a few minutes apart from your own address, and every one still has to be worth opening. If you want to send 10,000 emails this afternoon, there are plenty of tools for that. I'd just ask you to try it the other way first. (If you're weighing your options, here are the alternatives to cold email I'd look at.)
Pick your ten. Write to them like they matter, because to your business they do.
Spencer Moser, founder of SnailReach


